Have questions? We're here to help. Reach out to our team and we'll get back to you as soon as possible.
For general inquiries, support, or any questions about Finotaur, please contact us at:
[email protected]We typically respond within 24 hours on business days.
Finotaur is proudly based in the United States, serving traders worldwide.
Yes. Creating an account is free and takes no payment details, and the free plan has no time limit. Every monthly plan then begins with its first 14 days free: you add a payment method to begin, nothing is charged during those 14 days, and the plan renews unless you cancel before they are up.
Every monthly plan starts with its first 14 days free, and nothing is charged during them. That period is your evaluation window, so payments made after it are final and we do not issue refunds. You can cancel at any time — before those 14 days end to avoid the first charge, or later to stop future ones. Learn more in our Refund Policy.
Absolutely! You can cancel your subscription at any time from your account settings. There are no cancellation fees, and you'll retain access until the end of your billing period.
We aim to respond to all inquiries within 24 hours on business days. Premium users receive priority support with faster response times.
Yes! Contact us at [email protected] to schedule a personalized demo of the platform with our team.
Yes! For teams and institutions, we offer custom enterprise plans with dedicated support. Contact [email protected] for more information.